feature At Amtrak, business-IT co-creation engineers CX success Close collaboration between IT and marketing is helping Amtrak provide a more seamless omnichannel experience for passengers. By Clint Boulton Oct 14, 2019 Digital Transformation IT Leadership feature The customer journey map: A new playbook CIOs must master CIOs driving digital business strategy must master customer experience. That means working with marketing on a critical initiative: the customer journey map. By Clint Boulton Oct 11, 2019 Digital Transformation IT Leadership IT Strategy opinion Information technology – what is it good for? Technology fads come and go over time but the fundamental business benefits that IT can deliver remain the same. Any technology initiative that can produce dramatic improvements in process automation, data democratization or ease of use will material By Mark Settle Oct 10, 2019 IT Strategy Technology Industry opinion The new core competencies IT must master The technical skills that earned you a seat at the table won't earn you a voice at the table. A new set of skills is essential for high-level IT success. By Dan Roberts Oct 10, 2019 8 mins Careers IT Leadership IT Skills feature What is decision science? Transforming decision-making with data Decision science is one of the most interesting areas of data science for businesses but it needs to be part of the data science ecosystem your organization builds. By Mary Branscombe Oct 10, 2019 10 mins Data Mining Data Science Machine Learning opinion European Court of Justice ‘right to be forgotten’ ruling likely to be relitigated Love it or hate it, itu2019s clear that whether the EU can apply the GDPRu2019s u201cright to be forgottenu201d globally is in question. By Carl Schonander Oct 9, 2019 Government Legal Technology Industry opinion Are you creating a valuable employee experience? Are you participating in the generational shift taking place in how companies treat their staff? New research confirms that creating a positive employee experience pays dividends. Find out what it means for you and your organization. By Randy Pennington Oct 9, 2019 Careers IT Leadership feature 10 IT-business collaboration mistakes to avoid Ignoring conflict, missing out on post-mortems, failing to prioritize trust u2014 hereu2019s what is holding you back when co-creating and collaborating with business colleagues.u00a0 By Paul Heltzel Oct 9, 2019 Business IT Alignment CIO Small and Medium Business opinion How to prepare tomorrow’s workforce? Focus less on devices and more on digital thinking Improving a personu2019s digital literacy can help them work, think and communicate more effectively in a world driven by technology innovation, notes the CIO at Clemson University. And it all starts by re-thinking traditional approaches to education By Russ Kaurloto Oct 8, 2019 Careers IT Skills Staff Management feature The reverse pitch: Enlisting startups to hone innovation Aflac, Bayer and Bosch are among a growing number of enterprises leveraging the 'reverse pitch,' in which companies pose business challenges they will pay winning startups to solve. By Clint Boulton Oct 7, 2019 8 mins IT Strategy Innovation Startups feature Merck proves 3D printing’s transformative power Merck's core IT infrastructure team took the lead in helping the business innovate by exploring the transformative power of 3D printing. By Thor Olavsrud Oct 7, 2019 CIO 100 Digital Transformation Healthcare Industry opinion An achievable view of artificial intelligence Artificial intelligence has been the holy grail of computing for half a century. And like the mythical cup, it always remains just out of reach But there are ways to deploy a measure of real artificial intelligence that yields tangible benefits. By John McDowall Oct 4, 2019 Artificial Intelligence Enterprise Technology Industry opinion Bad beginnings have bad endings If you get off to a bad start on a project, you may never be able to recover. By Paul T. Cottey Oct 3, 2019 IT Leadership IT Strategy opinion 8 leadership lessons from Comcast’s Innovator-in-Chief Comcast tech executive Tony Werner shares what he's learned about great leadership. By Sudhir Ispahani Oct 3, 2019 IT Leadership feature Multi-cloud strategy: Pros, cons and tips Flexibility and feature functionality are among CIOs' reasons for embracing a multi-cloud strategy. Experts explain the pros and cons of multi-cloud strategy and offer tips to get there. By Clint Boulton Oct 3, 2019 7 mins Cloud Computing feature Hiring STEM OPT employees: What businesses need to know Everything you need to know about the DHS's STEM Optional Practical Training program — and what is required to hire and employ STEM OPT student workers. By Sharon Florentine Oct 3, 2019 8 mins H-1B Visas IT Skills Staff Management opinion How Amazon, Walgreens and Walmart are changing the landscape for online patient experience A slew of consumer health apps from non-traditional players have hit the market lately. Traditional healthcare providers are also stepping up to meet consumer needs and preferences. By Paddy Padmanabhan Oct 2, 2019 Healthcare Industry Technology Industry opinion How to attract and retain top female tech professionals How gender diversity within your workforce impacts your organizationu2019s ability to innovate and drive revenue…and 4 strategies to not only attract but retain top female tech professionals. By Stephanie Wernick Barker Oct 2, 2019 Careers IT Leadership Staff Management opinion To kick-start AI projects, think “minimum viable intelligence” AI systems don't need to be perfect to be put into production. They just need to be better than humans. By Zeus Kerravala Oct 2, 2019 Digital Transformation IT Strategy Machine Learning opinion How TIAA invests in women in IT With an innovative group mentoring program and local and global networking events, the financial service company's IT Womenu2019s Council helps women grow into leadership positions. By Martha Heller Oct 2, 2019 IT Jobs Mentoring Staff Management feature 7 steps to stealth self-promotion and career advancement Succeeding in the IT world without looking overly ambitious requires careful planning and commitments that extend beyond your current job's basic borders. By John Edwards Oct 2, 2019 9 mins CIO Careers IT Leadership opinion Humanizing the employee experience CIOs tell me all the time that they are looking for opportunities to add business value. Why not start by improving what it is like to be an employee? Why not create systems that engage employees? By Myles F. Suer Oct 1, 2019 IT Leadership opinion Inside Microsoft and Google Cloud’s battle for the enterprise The competitive landscape is heating up. As Google Cloud aggressively approaches enterprises to get a foot in the door, Microsoft is going to great lengths to keep them out. By Adam Mansfield Oct 1, 2019 Enterprise Google Microsoft opinion Shift your focus from technology acquisition to real solutions and outcomes Enterprise buyers don't just want technology…they're looking for business solutions. By Dave Smith Oct 1, 2019 IT Strategy Technology Industry feature Innovative CIOs strike back against digital disruption CIOs from every industry are looking to outmaneuver startups by taking a page from the disruptor's playbook to deliver innovative digital products and services. By Clint Boulton Oct 1, 2019 8 mins CIO Digital Transformation Innovation opinion 5 technical capabilities required in modern enterprise data strategies Becoming data-driven requires an ongoing commitment to excellence. It's not simple, but it shouldn't be daunting, either. By Isaac Sacolick Sep 30, 2019 Data Management IT Leadership IT Strategy opinion A multi-channel approach to experimentation Engage your business partners and customers where they are by creating a multi-channel approach to experimentation that positions your organization as a technology leader. By Jose Hernandez Sep 30, 2019 IT Leadership Innovation opinion Want to be a good leader? Learn how to fail forward Instead of avoiding failure, the most successful leaders fail fast…and bounce back stronger than ever. By Sue Weston Sep 30, 2019 IT Leadership opinion What about Toastmasters? If Toastmasters provides you with a space and ready audience for the regular practice of the basic tenets of business presentation, great. But remember why you are there. By Theodore May Sep 30, 2019 IT Leadership IT Skills feature 6 strategies for avoiding cloud vendor lock-in A credible threat of defection can help you leverage competitive pricing opportunities and escape long-term relationships gone bad. By Bob Violino Sep 30, 2019 Cloud Computing IT Strategy feature FedEx Cloud Dojo accelerates digital transformation FedEx needed experts to build and operate a cloud platform. So CIO Rob Carter found a solution in the Cloud Dojo, a bootcamp for cloud-native engineers. By Clint Boulton Sep 30, 2019 Cloud Computing Digital Transformation IT Skills opinion The 5 ways strategic partnerships fuel uncommon growth Tangible ways a strategic partnership channel can drive otherwise unrealized growth. By Pankaj Bengani Sep 27, 2019 IT Strategy Technology Industry feature How to predict who will quit — and whom to poach Predictive analytics can help pinpoint why your talent is leaving, how to prevent it, and whom to go after when recruiting from competitors. By Sharon Florentine Sep 27, 2019 Big Data IT Jobs Predictive Analytics opinion Strategic partnership: A magic bullet for enterprise innovation Strategic partnerships have emerged as an opportunity to help enterprise businesses scale. Make sure your organization doesnu2019t get stuck on the sidelines! By Pankaj Bengani Sep 26, 2019 IT Strategy Technology Industry opinion Big business: You, too, can growth hack Big businesses have a lot of potential to unlock and can be scrappy to great effect if they push traditional approaches aside. The key is to always keep rethinking and continue reinventing. By Sandeep Chouksey Sep 26, 2019 IT Leadership IT Strategy Innovation feature The CIO’s chief of staff: A force multiplier CIOs canu2019t do everything themselves. They need someone to help manage strategy and innovation. Enter the chief of staff. By Dan Roberts Sep 26, 2019 Careers IT Leadership news 9 key takeaways from SAP TechEd Las Vegas SAP seeks to simplify app development on its cloud platform, while helping customers make the most of machine learning. By Peter Sayer Sep 26, 2019 ERP Systems SAP Technology Industry feature CIO succession planning in the digital age The tech talent squeeze means CIOs must build deep leadership benches. Here, CIOs and analysts reveal how to groom high potentials for top roles. By Clint Boulton Sep 26, 2019 CIO Careers IT Skills opinion Have you dusted off your incident response plan? As security incidents are more prevalent these days, we are seeing organizations that aren't sufficiently prepared because their incident response plan was outdated or non-existent. By Brian E. Thomas Sep 25, 2019 Data Breach IT Strategy Ransomware feature IT’s latest survival skill: Embracing risk In todayu2019s digital business world, IT has to stop playing it safe, as you canu2019t innovate without taking some risks. Still most IT professionals remain deeply risk-averse. By Minda Zetlin Sep 25, 2019 IT Leadership IT Strategy Innovation opinion RPA – useful for business, or more trouble than it’s worth? In certain industries – or even specific departments within any enterprise organization – Robotic Process Automation can free employees from repetitive, manual tasks so they can focus on more important, higher-value work. But is it worth the investme By Ginevra Adamoli Sep 24, 2019 BPM Systems ERP Systems Technology Industry opinion Is it even possible to overcome built-in AI/ML bias? As artificial intelligence and machine learning permeate every facet of our lives, machines are coming closer and closer to acquiring human-like language capabilities. Research has uncovered that, without intention, business and moral decisions are b By Robin Austin Sep 24, 2019 Machine Learning Staff Management Technology Industry feature Explainable AI: Bringing trust to business AI adoption For many organizations, AI remains a mystery not to be trusted in production, thanks to its lack of transparency. But demand, advances, and emerging standards may soon change all that. By Maria Korolov Sep 24, 2019 15 mins Artificial Intelligence news Microsoft expands Dynamics 365 with e-commerce, in-store modules Microsoft is tailoring its CRM tool for retail, and tuning it to deliver more insights from data. By Peter Sayer Sep 24, 2019 Microsoft Retail Industry Technology Industry opinion How much cybersecurity funding is enough – is it a bottomless pit? No matter how much you spend on cybersecurity, thereu2019s no guarantee you wonu2019t have a significant incident. How do senior management and the board know what makes sense? By Michael Gabriel Sep 23, 2019 Budgeting Data Breach IT Leadership opinion As cognitive technologies take hold, preparing your workforce for change is key Enabling technologies like AI, machine learning and RPA will eliminate jobs and open doors to new opportunities. Here are one IT leader's tips on what you can do today to prepare people for a new era of human-machine interaction. By Greg Simpson Sep 23, 2019 5 mins IT Jobs IT Skills Staff Management feature Make way for the new CIO: The chief innovation officer The chief innovation officer role has increased in visibility, thanks to digital transformations, which often include the two flavors of CIO working in tandem. By Esther Shein Sep 23, 2019 13 mins CIO IT Leadership Innovation news 11 key takeaways from Oracle OpenWorld 2019 Autonomous Linux, digital assistants, and closer work with Microsoft, VMware and others were among the highlights from this yearu2019s conference. By Peter Sayer Sep 23, 2019 Blockchain Oracle Technology Industry opinion Why it’s time for a strong federal privacy law A federal privacy statute can harmonize privacy law, leave room for states to regulate/enforce and enable American global tech policy leadership. By Carl Schonander Sep 20, 2019 Government Legal Privacy opinion Moving operations to ‘Simple’ with Cynefin Part of the responsibility of high-performing Operations teams is to keep the developers moving as fast as possible. Using the Cynefin framework, we have a way of characterizing our initiatives and shaping their outcomes, to achieve maximum throughpu By Dave Mangot Sep 19, 2019 Devops IT Leadership 1…888990919293949596…748 Show me moreLatestArticlesPodcastsVideos brandpost Sponsored by Adobe Empowering teams with AI: Changing workflows for the future By Toni Vanwinkle, VP of Digital Employee Experience, Adobe Sep 19, 20254 mins Generative AI opinion AI’s bubble trouble: Hype, myth and dotcom déjà vu By Ashutosh DixitSep 19, 20259 mins IT StrategyTechnology IndustryVenture Capital brandpost Sponsored by Palo Alto Networks Is There a Cyber Cold War? 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