News

IT Systems Hampered FEMA’s ’04 Hurricane Response

China Has 373 Million Mobile Phones

Google Morphs Into Multifaceted Juggernaut

The Seven Rules of Tough–and Effective–Management

Why Leaders Should Tap Into the Aspirations of Their Followers

Reader Feeback on ‘IT’s Hardest Puzzle’

Why CIOs Should Care About Rising Printing/Paper Costs

Information Security: Who’s Responsible

IT at A&E Television Networks

Peer Counsel: Business Continuity

How to Involve the Business to Create a Solid Continuity Plan

Best practices from CIO Executive Council members who have made continuity planning an integral part of their organizations.

Nascar and Nextel Bring Fans Closer to the Track

Oracle and SAP: Two Vendors Customers Like

Management: Invest in Better Systems for Better Performance

How Whataburger Restaurants is Improving the Fast-Food Experience With Technology

A Strong Job Market For Cios

England’s New Patient Record System Ailing

Top 5 Ways To Waste Your IT Staff’s Time

Eye on Africa: The Budding IT Services Industry in Ghana

Ghana boasts some advantages — a 75 percent literacy rate, English as its official language and a stable, democratic government that is developing an IT policy — that could make it attractive to outsourcing providers and their customers.

Ghost Whisperer Software Connects to In-Car Bluetooth Systems

It Pays to Know IT When Dealing With the U.S. Justice System

Time to Address Looming Infosecurity Crisis, Expert Says

Green IT: Recycling, It’s the Law

Green IT: What to Do When It’s Time to Get Rid of Old Hardware

Leadership: Three CIOs Come Up With the Rules Of IT

The Right Way to Say “No” in Business: Reader Q&A

Alignment: The Business of IT Is Business

Aligning IT with the business is not at all about "managing expectations."

Tips for Successful Customer Segmentation

Start with the basics of customer segmentation.

Customer Segmentation Done Right

The Right Way to Use Business Analytics

Outsource Processes, Don’t Abandon Them

MIT Report: Achieving Sustainable Value From Outsourcing

Simple Successful Outsourcing

CIOs who outsource discrete processes that have well-defined business rules are almost always happy with the outcome.

Quish announces her resignation from US Can

Quish announces her resignation from US Can

The Week’s Top IT News Stories; Microsoft Releases Backup, Recovery Software

Data Breach History Includes Plenty of Big Names

Google and NASA Will Share Knowledge

Ballmer Will Meet With EU Officials

Broadband Brings Media Company Convergence

The scoop on Nike’s ex-CIO

U.S. Wants to Keep Control of Internet Servers

John Roberts Confirmed as Chief Justice

Broadband Via Power Lines–Is It Real This Time?

Matsushita Helps Users Do Away With Ethernet Cables

The Scoop On Nike’s Ex-CIO

Malware, Viruses Could Derail a Connected World

World Soccer Body Abused in Phishing Scam

The $100 Laptop to Help Bridge Digital Divide

Dreams or Nightmares: A Gallery of Web-based Services