News

Fortifying the bridge between tech and business in the C-suite

To be considered a tech-forward company today, there has to be a focus on tech fluency across the C-suite, which creates a unique opportunity for CIOs to uplevel their roles and expand their footprint across the enterprise.

Website spoofing: risks, threats, and mitigation strategies for CIOs

In this article, we take a look at how CIOs can tackle website spoofing attacks and the best ways to prevent them.

LexisNexis rises to the generative AI challenge

With generative AI, the legal information services giant faces its most formidable disruptor yet. That’s why CTO Jeff Reihl is embracing and enhancing the technology swiftly to keep in front of the competition.

10 business intelligence certifications and certificates to advance your BI career

From BI analysts and BI developers to BI architects and BI directors, business intelligence pros are in high demand. Here are the certifications and certificates that can give your career an edge.

8 change management questions every IT leader must answer

Designed to speed adoption and achieve business outcomes, change management hasn’t historically been a strength of IT orgs. It’s time to flip that script by asking hard questions to hone change strategies.

CIO Darlene Taylor’s formula for success: Listen, drive, care

This Motor City CIO says building and maintaining credibility starts with an empathy-driven approach, which has the potential to render you highly appealing to top talent.

4 remedies to avoid cloud app migration headaches

The compelling benefits of using proprietary cloud-native services come at a price: vendor lock-in. Here are ways CIOs can effectively plan without getting stuck.

Steps Gerresheimer takes to transform its IT

CIO Zafer Nalbant explains what the medical packaging manufacturer does to modernize its IT through AI, automation, and hybrid cloud.

Per Scholas redefines IT hiring by diversifying the IT talent pipeline

What started as a technology reclamation nonprofit has since transformed into a robust, tuition-free training program that seeks to redefine how companies fill tech skills gaps with rising talent.

The Importance of Identity Management in Security

8 tips for unleashing the power of unstructured data

For most organizations, data in the form of text, video, audio, and other formats is plentiful but remains untapped. Here’s how to unlock business value from this overlooked data trove.

What you don’t know about data management could kill your business

Organizations without a solid data management strategy are on a collision course with catastrophe. Unfortunately, that’s most businesses, judging by the fundamental disconnect on the importance of strong data foundations.

Turning the tide in STEM career roadblocks at Synchrony

By providing programs and services that build on STEM education and interest in tech fields, Synchrony Financial has developed a culture of support and learning for women that feeds its increasing need for technology talent.

Germany’s ITZBund is moving federal IT into the cloud

CIO Christine Serrette details the German federal center for information technology’s cloud migration process as part of a multi-step plan.

What CIOs can learn from the massive Optus outage

The Australian telco’s outage, which has already led to a leadership shakeup, offers IT leaders important lessons in resiliency and disaster recovery, as well as a prompt to reassess plans, spark conversations, and make investments to mitigate

A forensic look to modernize tech at South Africa’s SIU

The primary mandate of the Special Investigating Unit (SIU) is to examine allegations of corruption across South Africa’s state institutions. Here, SIU CIO Tumelo Zwane explains efforts to improve their work.

Keeping the customer journey and experience as a North Star

During a recent CIO Leadership Live session, Jonathon Valentine, CIO and co-founder of next-generation telematics insurtech company ThingCo, spoke with CIO’s Lee Rennick about leadership, innovation, and frictionless tech for the end user.

5 pillars of a cloud-conscious culture

As an enabler of innovation, and a way of gaining competitive advantage, cloud migration can be a force for good, but only if the organization fully adapts to the new paradigm.

7 steps for turning shadow IT into a competitive edge

By taking a programmatic approach to addressing the root causes of shadow IT, CIOs can reduce the risks of shadow programs and empower more business people to serve their own workflow and data needs.

Air Force CDAIO Eileen Vidrine on leading top-flight AI operations

The newly appointed chief AI officer is charged with leading the US Air and Space Force’s development and use of AI to gain a strategic advantage over adversaries. Here she shares what it takes to succeed in this emerging role.

Can developer productivity be measured? Better than you think

After decades of debate over whether developer efficacy can truly be measured, we believe we’ve found the developer productivity metrics that matter most. Here’s why it matters.

IHG maximizes hospitality with multicloud

The hotel multinational’s multicloud architecture delivers innovative digital services to thousands of franchises and their guests, with an eye toward improving both customer experience and the bottom line.

ServiceNow adds gen AI to more workflows, including chatbot creation

Now Assist, the company’s sub-brand for generative AI features, will soon show up in field service management and help enterprises build their own chatbots.

The Hartford CIO Deepa Soni on transforming at scale

Agility, AI, automation, and employee advancement are the key pillars of Soni’s enterprise-wide strategy to drive growth, improve operational efficiencies, and enhance customer experience at speed.

Illuminating the black box: why CIOs should consider publishing an annual IT report

Publishing an annual IT report allows CIOs to offer visibility into operations and execution through a business value lens. Utilize this formula to reclaim control of your IT narrative.

Microsoft Ignite 2023: 11 takeaways for CIOs

Copilots take over as Microsoft embraces generative AI at its annual developer conference.

CIO as enabler: Building an ecosystem of innovation partners

Given the complexity and pace of technical advances, modern CIOs must look beyond the enterprise to develop a range of partnerships aimed at creating solutions that solve big business challenges.

We’re all becoming software CIOs — a role Red Hat CIO Jim Palermo knows well

As products become more based in software, CIO roles will increasingly align with CIOs who’ve been selling software for decades, like Jim Palermo, CIO of open source solution provider Red Hat.

How ServiceNow gets the most out of generative AI

As the company adopts generative AI internally, CIO Chris Bedi is measuring everything — and thinks you should too.

9 cloud strategy questions every IT leader must answer

Whether you’re starting out or deep into your cloud journey, assessing — and reassessing — these key questions is vital to ensuring a business-aligned approach free of cost overruns that can arise rapidly at any time.

Relationship management: The unsung art of optimizing IT teams

IT departments are composites of diverse personalities. Getting them to work together in ways that unlock hidden synergies is a skill every IT leader must master.

12 strategic tips CIOs can learn from tech vendor CTOs

With every company becoming a software company, enterprise IT leaders can improve digital outcomes by heeding the advice of those who have been there and done that — their vendor counterparts.

10 digital transformation roadblocks — and 5 tips for overcoming them

Aspiring transformational leaders can learn a lot from what most often derails digital success. Here’s a roundup of challenges you’ll want to anticipate and ways to help prepare your organization for the journey ahead.

How Synchrony helps veterans become IT leaders

Bridging the transition from military to civilian life, Synchrony’s Veterans Leadership Program helps veterans supplement and hone the skills they gained in their military careers for a career in tech.

4 ways ICA rebuilds and cleans up IT

CIO Benny Svensson explains how Sweden’s leading grocery retailer is recalibrating its digital capabilities and simplifying its technology landscape to better serve customers.

How the new AI executive order stacks up: B-national AI regulation

The executive order represents a step in the pivotal regulation and advancement of AI in the United States. However, it has its challenges and ambiguities, which warrant further scrutiny and refinement.

Chief AI officer: What it takes to land the C-suite’s hottest new job

The CAIO role is fast becoming a new fixture in the C-suite, responsible for setting the AI agenda. Here’s why so many companies are looking to fill this role, what it entails, and whether you have the right stuff to earn the latest IT leadersh

In transition: How Kyndryl’s CIO weaned the company off IBM’s systems

When IBM spun out its managed infrastructure services business as Kyndryl in 2021, the new company had two years to transition to its own IT systems. It also chose to use that time to undertake a major transformation.

Many CIOs are better equipped to combat rising IT costs. Are you?

IT budgets are being tested like never before due to many factors. But savvy CIOs, tightly aligned with the C-suite, have found ways to adjust to rising costs while others remain on the back foot.

Principal Financial unifies IT to lay foundation for growth

Under CIO Kathy Kay, the financial services company has united its IT strategy to establish the holistic data and cloud architecture necessary to elevate the customer experience and better leverage AI.

How a tech model at Univeris fosters team building with empathy

During a recent CIO Leadership Live session, Manas Khanna, associate VP of global technology operations at retail wealth management specialist Univeris, spoke about the benefits of diverse teams, a reverence for humble beginnings, and generative AI b

Salesforce Automotive Cloud adds Einstein Studio, Fleet Management

CRM provider Salesforce is adding a host of features to its Automotive Cloud, including Automotive Loan, Lease Console, and connected car capabilities.

Breaking down data silos for digital success

The ability to share data across the enterprise is a vital first step on any transformation journey. Here’s how IT leaders are unifying data strategies by knocking down data (and political) walls.

The CIO’s fatal flaw: Too much leadership, not enough management

Compared to management, leadership is what has the mystique. But mystique isn’t what gets work out the door.

What is Kyndryl? IBM’s managed infrastructure services spin-off explained

To sharpen its focus on AI and the cloud, IBM spun off its legacy IT activities as an independent business. Now that company, Kyndryl, is setting its own course toward automation and hybrid infrastructure after a rocky start.

IT leader’s survival guide: 8 tips to thrive in the years ahead

The shifting business and technology landscape are placing increasing pressure on IT leaders to deliver. Here’s how to adjust and remain invaluable to the business.

Employee engagement: 10 best practices for improving your culture

A culture of engagement can improve business productivity and employee retention. IT leaders and experts share tips on keeping your staff connected and committed.

What Duxbury Networking’s CIO does to balance head with heart

As CIOs become more strategic business leaders, they’re faced with increased responsibility to not only leverage new technologies to deliver value, but be an example of empathy.

When least privilege is the most important thing

The Principle of Least Privilege is a bedrock of information security. With mobile apps, IoT, the cloud, and AI, it is more important than ever.

Is your data strategy ready for gen AI? LOB leaders may disagree

Analytics and IT decision-makers are feeling the pressure to implement unified data strategy and better data management to support generative AI efforts, research by Salesforce reveals.