feature Why outsourcing customers are terminating their call center deals No longer content with simply lower costs, call center outsourcing buyers are looking for providers to deliver emerging technology and improved business outcomes as well. By Stephanie Overby Apr 25, 2016 IT Leadership Managed Cloud Services Outsourcing opinion ResearchKit: Can Apple solve the big first mile problem in healthcare ? Solving the first and last mile problems in healthcare requires a transformative approach with technology. Early efforts by Jefferson Health and REACHnet provide some insights into what is to come.rn By Paddy Padmanabhan Apr 25, 2016 Healthcare Industry Mobile Apps Small and Medium Business feature Why Microsoft is your best strategic partner for the future Avanade CEO Adam Warby details how a $2 billion IT services company is capitalizing on new Microsoft cloud and collaboration capabilities to power digital transformation projects. By John Gallant Apr 25, 2016 Collaboration Software IT Strategy Small and Medium Business opinion The urgency of recognizing and satisfying unknown software needs Itu2019s the unknown unknowns that get you! Using marketing technology as an example, we examine ways of exposing unknown software needs and evaluate the urgency of satisfying them. By Chris Doig Apr 25, 2016 CRM Systems E-commerce Software Retail Industry opinion Why marketing technology will make or break careers Today's marketers should pay attention to fully understand today's complex MarTech environment, or prepare to suffer the consequences. By Katrin Ribant Apr 25, 2016 Big Data Business Intelligence C-Suite feature 10 fastest-growing tech skills Itu2019s a great time to add new IT skills to your arsenal. To help you focus your attention in the right places, here are 10 in-demand tech skills that IT pros should master, according to research from Dice.com. By Sharon Florentine Apr 25, 2016 Developer IT Jobs IT Skills opinion Blockchain technology: hype or reality? Blockchain is moving forward as a real technology. How much of this is real now vs what still needs to move beyond the hype? By Bill Genovese Apr 22, 2016 Cloud Computing Identity Management Solutions Technology Industry opinion 15 ways to not get fired from your dream job Youu2019ve got your dream job, now how do you keep it? Columnist Rob Enderle shares 15 things you should know before you even start your new dream job in order to not get fired. By Rob Enderle Apr 22, 2016 Careers opinion 3 things you need to know about today’s popular messaging apps Modern messaging apps do so much more than just send messages, and many are now hubs for a variety of activities. Here are three things you should know about Facebook Messenger, WhatsApp, iMessage and other popular message apps. By James A. Martin Apr 22, 2016 Consumer Electronics Mobile Apps news Cloud will make U.S. immigration agency more agile Mark Schwartz, CIO of U.S. Citizenship and Immigration Services, has turned to the cloud for a faster, more agile development model. By Kenneth Corbin Apr 22, 2016 Agile Development Cloud Computing Government IT opinion 5 things that set openSUSE, elementary OS and Ubuntu apart What makes each of these Linux distributions unique?rn By Swapnil Bhartiya Apr 22, 2016 Linux Open Source analysis Savvy CIOs poised to snap up talent cast off by struggling unicorns CIOs have a great opportunity to hire technology workers jettisoned from startups forced to curb expenses. By Clint Boulton Apr 22, 2016 CIO IT Jobs Technology Industry opinion Red Hat shows us its OpenStack arsenal One stack to rule them all, One stack to find them, One stack to bring them all and in the cloud bind them! By Swapnil Bhartiya Apr 22, 2016 4 mins Cloud Computing Linux Open Source news LinkedIn Students app helps graduates get gigs Students and recent graduates are LinkedIn's fastest-growing audience, and the company this week released a new app that's designed to ease the post-college job search process. By Matt Kapko Apr 22, 2016 Android LinkedIn Small and Medium Business news Why early STEM education will drive the U.S. economy The Obama administration pushes to start kids on science and technology education at a young age to elevate the nationu2019s competitive position socially and economically. By Kenneth Corbin Apr 22, 2016 Government IT Leadership feature Why enterprise developers could save Windows 10 Mobile Microsoft continues to bleed mobile market share with Windows 10 Mobile, so why are some enterprise developers betting big on the platform's eventual success in the corporate world. By Bill Snyder Apr 22, 2016 Microsoft Mobile Development Small and Medium Business opinion Next big thing in smartphones might be small Early smartphones were huge, so manufacturers scrambled to shrink them. Then came the phablet movement. In the future, phone size wonu2019t be the focus and the emphasis will shift to internal improvements and additions. By Al Sacco Apr 22, 2016 Small and Medium Business Smartphones iPhone how-to How to silence your Apple Watch Hereu2019s how you can set your Apple Watch to silent mode, so you wonu2019t have to hear any annoying noises when you get a notification alert. By Jim Lynch Apr 22, 2016 3 mins Consumer Electronics Small and Medium Business Smartwatches feature Tips for hiring the right remote worker Hiring remote workers requires a different screening and interview process than for on-site employees. Here's how to get it right.rn By Sharon Florentine Apr 21, 2016 IT Jobs IT Skills Relationship Building opinion Disintermediation and intermediation beyond theory Bringing back the middleman for digital innovation. Disintermediation promotes disruption and intermediation fosters innovation. By Peter B. Nichol Apr 21, 2016 Emerging Technology Healthcare Industry Innovation how-to How to install Ubuntu Bash shell on Windows You can now have your cake and eat it too.rn By Swapnil Bhartiya Apr 21, 2016 Linux Open Source Small and Medium Business analysis CIOs must ‘go way outside’ their comfort zone In this free report from the CIO Executive Council, three IT executives discuss the new challenges of the CIO role u2013 such as fostering business innovation and agility u2013 that go way beyond the traditional set of responsibilities. By CIO.com staff Apr 21, 2016 CIO IT Strategy Technology Industry opinion How to tell if Amazon’s Kindle Oasis ereader is right for you Amazon's premium Kindle Oasis ships on April 27, but are the dedicated ereader's new features worth the hefty $290 price tag? Here's how to tell. By James A. Martin Apr 21, 2016 Consumer Electronics Mobile Apps Small and Medium Business feature CIOs, CMOs share tips for successful partnerships The importance of technology in marketing continues to grow, and the stakes for those leading the charge to a digital transformation have never been higher. Savvy CIOs can turn the challenge into an opportunity and make their roles indispensable to t By Matt Kapko Apr 21, 2016 CIO CMO Marketing feature Where’s the employer feedback in the interview process? Companies complain about the skills gap, but how can candidates improve and close that gap if they don't know what they're lacking? By Sharon Florentine Apr 21, 2016 IT Jobs IT Skills Relationship Building feature IT salaries increase across 12 tech job categories It's a great time to be in tech, as nearly every industry grows more reliant on technology every year. And Mondo's salary survey shows that for tech workers, the average annual compensation is only increasing for these in-demand jobs. By Sarah K. White Apr 21, 2016 IT Jobs IT Skills Payment Systems opinion Cord cutting could cause Dish to drop Viacom channels Cord cutters threaten the TV industry's traditional business models, and as providers' revenue drops they're trying to make up for the losses by raising TV prices and threatening to drop channels. By Bill Snyder Apr 20, 2016 Carriers Consumer Electronics Video how-to 4 ways to apply SLAs to shadow IT IT can harness the power of shadow IT services and solutions and mitigate associated risks by wrapping formal SLAs around them. By Stephanie Overby Apr 20, 2016 IT Leadership IT Strategy Technology Industry opinion Ubuntu 16.04 LTS packs a lot of punches for enterprise customers The latest LTS release of Ubuntu introduces 'Snaps' that may change the Linux landscape forever.rn By Swapnil Bhartiya Apr 20, 2016 Cloud Computing Linux Open Source tip How an online real estate company optimized its Hadoop clusters Every night, Trulia crunches more than a terabyte of new data and cross-references it with about 2 petabytes of existing data to deliver the most up-to-data real estate information to its users. Here's how it ensures consistent quality of servic By Thor Olavsrud Apr 20, 2016 Big Data Hadoop IT Governance reviews Why I ditched the iPad Pro 12.9 for the iPad Pro 9.7 The iPad Pro 12,9 vs. the iPad Pro 9.7, a look at each and why I chose the 9.7. By Swapnil Bhartiya Apr 20, 2016 7 mins Small and Medium Business Tablets iPad feature Why machine learning is the new BI Get ready for artificial intelligence and automation that helps you make business decisions rather than just understanding what happened in the past. By Mary Branscombe Apr 20, 2016 Analytics Business Intelligence Microsoft feature Making the case for in-house data centers With seemingly everything moving to the cloud these days, itu2019s important to know when setting up your own data management center can still be the right decision. By Bruce Harpham Apr 20, 2016 Cloud Computing Data Center opinion Does MacOS need more screen savers? Some users think that MacOS (OS X) is lacking when it comes to screen savers. But there are plenty available if you just know where to look for them. By Jim Lynch Apr 20, 2016 Consumer Electronics MacOS Operating Systems feature Are agile, DevOps and similar certifications worth it? DevOps, continuous delivery, scrum and agile are all necessary skills in an IT-driven workplace. But how much can certifications in these areas really prove? By Sharon Florentine Apr 20, 2016 6 mins Certifications IT Jobs IT Skills feature 8 universities at the forefront of big data Undergraduate programs have been slow to catch on to big data education. Until now. Here are eight universities paving the way for the next generation of data scientists with undergraduate degrees in big data. By Sarah K. White Apr 20, 2016 Big Data Careers IT Skills feature APIs abound, but challenges remain Most organizations use APIs to build mobile and Web applications, integrate back-office systems, enable third-party developers, and incorporate third-party services. But IT departments face many challenges, ranging from infrastructure to suppliers to By Thor Olavsrud Apr 19, 2016 Development Tools IT Strategy Technology Industry feature Do Microsoft customers really need Software Assurance? Not every Microsoft customer needs Software Assurance on all of the vendor's offerings. Eliminating SA on some products can lead to savings of 20, 30 or 40 percent of your annual maintenance spend with Microsoft. By Jeff Muscarella Apr 19, 2016 Cloud Computing Enterprise Applications opinion New MacBook: Apple disappoints with 480p FaceTime camera Apple has updated the 12-inch Retina MacBook with Skylake processors, and even offered a Rose Gold version. But it still comes with a disappointing 480p FaceTime camera. By Jim Lynch Apr 19, 2016 4 mins MacBook Mobile Small and Medium Business opinion Dell takes back the night in PCs Even as the PC market declines, a private Dell is taking share. By Roger Kay Apr 19, 2016 Computers and Peripherals Laptops news analysis Why Facebook wants rivals to build hardware Facebook bet big on hardware and software, but instead of selling its own network infrastructure products, transmission technology or 3D video camera systems, the company open sourced all of its related designs so they're available to competitor By Matt Kapko Apr 19, 2016 4 mins Facebook Small and Medium Business Video news analysis PepsiCo hires veteran CIO to refresh IT Jody Davids, who has served as CIO of Agrium, Best Buy and Cardinal Health, has taken the leadership skills cultivated in her 35-year career to beverage giant PepsiCo. By Clint Boulton Apr 19, 2016 4 mins CIO IT Jobs Technology Industry opinion iPhone 8: Good riddance to the iPhone’s aluminum casing! Rumors are flying that the iPhone 8 will have glass casing instead of aluminum. Does it make sense for the company to do such a radical redesign with the iPhone 8? By Jim Lynch Apr 19, 2016 5 mins Consumer Electronics Small and Medium Business iPhone feature 8 project management skills in high demand By 2020, reports estimate that there will 700,000 new project management jobs in the United States. Do you have what employers will be looking for? By Moira Alexander Apr 19, 2016 Careers IT Skills Project Management Tools feature IT pros happy but open to new career opportunities The 2016 Job Seeker Nation study from Jobvite shows the U.S. workforce is in a state of flux. Job tenures are shorter and the hunt for new opportunities never stops. By Sharon Florentine Apr 19, 2016 IT Jobs IT Skills Relationship Building opinion Do you begin an enterprise transformation with the business or with IT? For many companies change is a way of life. In fact, companies need to change in order to survive. Enterprise transformation deals with the fundamental organizational change that impacts how its core business is conducted. This need for transformatio By Mark Edmead Apr 18, 2016 Agile Development Business IT Alignment Enterprise Architecture opinion Open Container Initiative addresses Docker, CoreOS image problem The Open Container Initiative finally takes the much needed step towards container standardization. By Swapnil Bhartiya Apr 18, 2016 3 mins Cloud Computing Linux Open Source analysis Why bimodal IT kills your culture and adds complexity Bimodal IT is gaining acceptance at some multi-billion-dollar corporations but Forrester Research says itu2019s the wrong approach at a time when customer preferences for digital technologies are forcing companies to move faster. By Clint Boulton Apr 18, 2016 CIO IT Strategy Technology Industry opinion Improve your business writing with text-to-speech proofreading Anybody involved with purchasing enterprise software will do a lot of business writing. See how using text-to-speech can dramatically improve that writing. By Chris Doig Apr 18, 2016 C-Suite Email Clients IT Governance opinion 3 stats that will force you to re-examine your email marketing strategy Email marketing has been proclaimed dead time and again. Yet the statistics always prove the naysayers wrong. This time we have some new numbers from a 2016 study that shows email marketing has the highest and consistently growing ROI. 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