News

JetBlue CIO drives innovation through IT’s ‘toolkit’

Eash Sundaram has built on JetBlueu2019s technology-driven legacy by pioneering new ideas from all fronts, including a new venture-capital arm.

What you need to know about Alexa on Amazon Fire tablets

Amazon Fire tablets recently received Alexa voice controls. The new features aren't essential, but they're a welcome addition to an already attractive tablet lineup.

6 strategies for becoming a digital business

Need to develop (or fix) a digital transformation plan? Download the free Forrester Research report u201cDigital Predator or Digital Prey?u201d to make sure your company is a survivor.

Career Roadmap: Systems admin role isn’t dead

Despite dire predictions, the role of the system administrator is far from obsolete. Nick Bush is a prime example of how the role continues to evolve and change while remaining critical to IT.

4 tips for job searching this holiday season

Leveraging the holidays in your job search might mean landing a new gig for the new year. Here are four tips on how to use the holidays to your advantage.

Trump says mergers like AT&T/Time Warner ‘destroy democracy’

Trump has vowed to block the $85 billion mega-merger of AT&T/Time Warner, but the heads of the telecom and media giants argue that the antitrust review will show the deal to be pro-competitive and pro-consumer.

5G will give you blazing fast broadband at home

Youu2019ll have to wait for 5G on your phone, but ultra-fast wireless will deliver speeds that blow away your cable connection.

Don’t fear machines, collaborate with them

Occupations accounting for 47% of all U.S. employment are at risk of computerization, and this isnu2019t decades away: It could happen over the next 10 to 20 years

Digital transformation: Not your grandfather’s bank

The worldu2019s banks canu2019t skate by with a few innovations here and there. They need to prepare for the digital era of customization.

The future of AI is humans + machines

Columnist Rob Enderle writes that in the near future artificial intelligence agents will focus on all areas of business. But fear not, AI agents will not be replacing people, but making them better and far more effective.

Volvo lures McDonald’s CDO to drive digital transformation

The Swedish car maker hires Atif Rafiq to accelerate a digital transformation. At McDonaldu2019s, Rafiq oversaw the launch of digital kiosks and table service at the fast-food chain.

Microsoft and LinkedIn aim for ‘logical’ integrations

Microsoft and LinkedIn are now officially one company with a common vision for the future of work and social collaboration. Analysts say early integration plans reveal priorities across both platforms.

Building a business case for offshore robotic process automation

Dwindling labor cost savings offshore are leading many captive centers to implement new robotic process automation.

5 digital business predictions

Accidental ITIL and DevOps

Or, how I discovered that we DevOps'd an ITIL service desk and didnu2019t even know it.

Red Hat brings OpenShift to Google Cloud Platform

OpenShift Dedicated is now available on two out of three major cloud infrastructure providers.

Nov/Dec 2016: Analytics innovators reap results

Can you separate ‘identity politics’ from diversity?

Some people think that identity politics create only problems, while cognitive diversity helps to solve them but can the two really be divided in a meaningful way?

Mobility’s rise pulls value of HTML5, project management and CRM skills right along with it

Part 2 of this blog's IT certifications report card credits advanced programming and leadership training for significantly improved career options.

9 big small business social media no-nos

Social media marketers point out some of the biggest (and most costly) mistakes companies make when using Facebook, Twitter, Instagram and Pinterest u2013 and offer advice on how to avoid making these social faux pas.

5 questions to ask your retail clients about GPS tracking and geolocation

Retail tracking generally works by monitoring individuals' movements in or near locations of interest. The specific mechanisms can vary but often involve recording signals emitted by individuals' smartphones, wearables and other wireless ac

20 fastest growing tech skills — no certification required

Market values of these noncertified skills have increased the most in the past three months.

CIOs assess how Apple and Google approach enterprise apps

Apple and Google both have unique ideas about how enterprises should develop apps for business, and each approach may appeal to IT organizations for a number of different reasons.

How to conquer a CRM monster

A network of travel agencies found the CRM system it had been using for eight years had become a monster, so it turned to a cloud-based option — and the results were off the charts.

The best holiday tech gifts for your whiz kid

This holiday season, expose your children to the world of electronics and endless creativity.

How CIOs tackle change management amid mergers and spin-offs

Printing giant R.R. Donnelley recently capped a nine-month sprint to divide itself into three businesses, while Western Digital merged with HGST and SanDisk in a short period of time. Hereu2019s how their CIOs did it.

Is Apple milking the iPhone too much?

Apple is taking a lot of heat for failing to update the Mac, ditching its AirPort routers, and for not selling its own monitors. Is the company betting too much on the iPhone?

Facebook Workplace third-party integration is key to business success

This week Facebook announced new functionality in its Workplace enterprise communication product that integrates popular third-party tools, and the move could help make Workplace a much more viable enterprise tool.

Finland is a tiny wireless nirvana the U.S. could learn from

It's clear that lively competition in Europe yields better wireless service options for consumers. Unfortunately, even more wireless consolidation may come to the United States under President-elect Trump.

10 best sites and services to sell used tech

Get a new laptop as a gift and want to turn your old computer into some crisp Benjamins? These 10 online services and apps are all viable options, though each has its strengths, depending on what you hope to sell.

How Lean IT impacts business outcomes

New research proves just how big an impact a Lean methodology can have an enterpriseu2019s bottom-line.

How to get creative with your digital transformation strategy

Science and math aren't the only skills you need to develop a technology strategy. Dreaming up the next big advancement also requires a healthy dose of creativity.

Why are marketing automation platforms getting so much VC funding?

Software that aims to automate specific touch-points of the customer acquisition and retention processes have evolved into ubiquitous enterprise tools employed by marketing departments of virtually every size and industry.

Budweiser ‘smart’ beer fridge encourages drinking on the job

The new 'Bud-E Fridge' IoT smart refrigerator automatically orders more beer for you and your coworkers when supplies get low, and it's available for a limited time for free, if you're located in Chicago, New York or Los Angeles.

What retirees do when they leave the workforce

Modern workers can have a tough time imagining what retirees do all day, or what retirement might be like when they reach that stage. Here's a look at one retired technology executive's typical day.

How to merge IT and product development into one department

Barry Vandevier, CIO of Asurion, knows how to combine two corporate departments into oneu2014 and he says it's all about the team.

IBM building blockchain ecosystem

To help build an ecosystem around IBM Blockchain and the Linux Foundation Hyperledger Fabric, Big Blue is offering a program that includes tools and expert support.

Getting started with blockchain smart contracts

Smart contracts based on blockchain can help you cut costs and waste and offer some much-needed visibility into your supply chain. Hereu2019s how they work.

10 companies with employee benefits you won’t believe

Tech companies keep upping the ante to attract new talent and keep current employees happy, and in the process, they've manage to change how businesses approach benefits. These 10 companies haven't stopped at free food and fitness reimburse

Macbook Pro vs Surface Book i7

The latest versions of the Surface Book and Macbook Pro both offer top-notch performance at the same price, but which device offers better features and more value?rn

SUSE ups its IaaS, PaaS game

SUSE acquires OpenStack and Cloud Foundry assets of HPE and joins Cloud Foundry as a Platinum member.

10 giant steps for the Internet of Things in 2016

Looking back we see progress both understanding and creating value.

How to build the business case for a digital workplace

Here are the basics of building a strategy so you can get budget and make your digital workplace a reality

iOS: Should Apple control stalkerware?

Some iOS apps only provide the options u201cAlways" or u201cNeveru201d when it comes to tracking a useru2019s location. Does Apple need to force all apps to offer a u201cWhile Using the Appu201d option?

Surgeon, innovator and entrepreneur shares insights

Recognizes value of people who bring skills, ideas and experience to the table.

How to use data to design the best market for your company

Can you use technology to create the market your business wants? Behavioral economics say, u2018yesu2019 u2014 and thanks to big data itu2019s about to become a service any business can access.

Alaska Airlines CIO departs to build digital smart cities

As Emaar Properties' chief digital officer, Veresh Sita will apply AI, machine learning, IoT and other cutting-edge technologies to build digitally sophisticated commercial buildings and housing.

How manufacturers make the most of machine data

Digitizing the manufacturing process via ERP systems can greatly improve ROI. However, it doesnu2019t come without challenges.

Digital transformation changes who you compete against

You're now up against businesses across industries that provide experiences that are so great your customers will expect the same from you

The 11-point audit for your Salesforce.com system

For most companies, December is the end of the fiscal year. And for business-critical systems, that means lockdown for any system enhancements. How are you going to spend your spare time? Hereu2019s an audit you should be doing on your Salesforce.c