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CRM Systems E-commerce Software Retail Industry

Fix the IT leadership deficit now

Engagement in IT functions tends to be lower than elsewhere. CIOs must act now and develop the leadership capabilities of their managers.

By Iain Smith

Careers IT Governance IT Strategy

Hiring a chief artificial intelligence officer (CAIO)

Fill this critical role to put your company in a position to harness the potential for machine learning to drive growth for the next decade.

By Tarun Gangwani

Artificial Intelligence Careers

Why the FCC’s latest net neutrality defense is hollow

The outgoing Democratic chairman of the FCC says 'zero-rated' streaming services from AT&T and Verizon likely violate net neutrality rules, but that might not matter when Republican Ajit Pai takes the reins of the commission later this

Carriers Internet Service Providers Regulation

11 ways to address RPA and AI in IT outsourcing contracts

IT service providers are increasingly using robotic process automation and artificial intelligence capabilities, but their customers may not be reaping the full benefits.

By Stephanie Overby

Artificial Intelligence Emerging Technology Outsourcing

Avoid lost AirPods with these $10 gadgets

Apple's cool new AirPods are small and somewhat easy to misplace, but these three affordable products can help ensure you never lose them.

By James A. Martin

Music Small and Medium Business iPhone

Why Amazon is the current king of the virtual assistants

Amazon surprised many analysts and competitors with its Alexa cloud-based voice assistant, and the company seems determined to help partners pack the tech into every product imaginable. Alexa has a clear lead in the smart home, but how long will it l

By Matt Kapko

Amazon.com Artificial Intelligence Consumer Electronics

How tech pros can build a professional development roadmap

Many experienced IT professionals know what they need to do to advance their career, but simply lack the resources to do so.

By Todd Thibodeaux

Careers IT Leadership

What is driving your strategic intent?

What is your strategic intent? More importantly, what are the key drivers that are influencing the direction you take? And are you going in the right direction? Here is a look at strategic intention and how you can make sure you are on the right tra

By Mark Edmead

Business IT Alignment CIO IT Strategy

My month with the Surface Book i7 with Performance Base

After using the Surface Book i7 with Performance Base every day for a month, senior writer Sarah K. White offers her impressions.rn

By Sarah K. White

Consumer Electronics Laptops Tablets

Companies delay diversity reports — what’s the hold up?

No news is probably bad news when Silicon Valley companies delay the release of their 2016 reports on diversity and inclusion.

By Sharon Florentine

Careers IT Jobs IT Leadership

Dell XPS 13 Kaby Lake is the best laptop for Linux users

It comes with Ubuntu pre-installed.rn

By Swapnil Bhartiya

Jan 11, 2017 8 mins

Linux Open Source

CIOs should listen more, say champions of new IT thinking like Joe McKendrick

The wonders of the latest IT innovations are used by a number of IT industry players to sell illusions to CIOs. Joe McKendrick reminds us that it is time to move on to another IT paradigm more in tune with the needs of the business.

By Philippe A. Abdoulaye

CIO IT Leadership

Why we need an overall vision for health IT

Healthcare is a vast, intensely complex ecosystem. In order to make sense off all the variety found in the sector, we can categorize health IT efforts into two segments: organizing the world's medical information, and making the data universally

By Robert Rowley

Analytics Artificial Intelligence Healthcare Industry

What does the future hold for the IT services industry?

Even an uncertain global economy does not dampen the spirit of technology buyers. But providers that want to compete must think about their business in a new way.

By Dinesh Goel

Cloud Computing Outsourcing Small and Medium Business

Cruise ship CIO jettisons aging application infrastructure

Using microservices architecture to decouple application functionality, Royal Caribbean Cruise Lines is overhauling an aging reservation system that sinks deeper as passengers come and go.

By Clint Boulton

CIO IT Strategy Technology Industry

13 tips for managing the data in Salesforce.com

When family is visiting for the holidays, you need to have a credible u2018urgent projectu2019 to keep you in blissful solitude. Hereu2019s what I did over my Christmas vacation.

By David Taber

CRM Systems Database Administration Enterprise Applications

The best (and worst) features of 5 leading ALM suites

Managing a portfolio of ever-changing software development projects is never easy, but application lifecycle management suites are intended to keep track of all the details. Hereu2019s what software engineers say are the pros and cons of five top too

By IT Central Station

Enterprise Applications Software Development

Verizon customers won’t like these two new tweaks

With the 2017 New Year comes two new (and unfortunate) changes for Verizon Wireless customers.

Carriers Consumer Electronics Verizon

2017 transformational technology trends no one is talking about

There is absolutely no doubt that many transformational technology trends that will shape the future of businesses and society as we know it will gain strength and speed in 2017 and will go beyond this year, but many extremely important game-changing

By Marco Antonio Cavallo

CIO IT Strategy Technology Industry

New CIOs for the 2017 New Year

Avnet, Univar, QVC and Warner Music Group are among the companies that head into 2017 with new CIOs.

By Martha Heller

CIO Careers IT Jobs

Why Facebook is key to Sony’s movie marketing

At CES 2017, Sony Pictures, the studio behind the recent hit films 'Passengers,' 'Sausage Party' and 'Ghostbusters,' shared some of the reasons why more and more of its film-marketing budget goes to social networks such

By Matt Kapko

Facebook Marketing Media and Entertainment Industry

Amazon.com’s Alexa now lets you order wings

Wingstop has launched a voice-based ordering service that leverages Alexa, Amazon.comu2019s popular virtual assistant technology thatu2019s seeing momentum across several sectors.

By Clint Boulton

Amazon.com E-commerce Software Innovation

iOS 10: Disable Auto-Correction

Auto-Correction can be a royal pain in the rear end in iOS 10. Hereu2019s how you can quickly disable it on your iPhone or iPad.

By Jim Lynch

Jan 10, 2017 2 mins

Small and Medium Business iOS iPhone

Preparing your enterprise for IoT and automation in the workplace: Part 2

Part 2 in a two-part series on preparing your business or organization for automating and leveraging IoT to connect operations and your workplace.

By Stephanie Atkinson

Analytics Business Intelligence Internet of Things

You could soon have to pay streaming-video sales tax

Some cities and states want to tax the streaming services that destroyed Blockbuster and other video-rental companies, and that could make it much more expensive to cut the cord.

Internet Service Providers Media and Entertainment Industry Video

IT teams put conversations to work with ChatOps

Putting tools, alerts and processes into the chat interface gives both developers and the ops team a new model for working with infrastructure.

By Mary Branscombe

Collaboration Software Small and Medium Business Software Development

The futility of fighting future technologies

The real face of digital disruption is the fundamental transformation of societal structures. You need to prepare for your disrupted future—and it begins with a choice.

By Charles Araujo

Jan 10, 2017 6 mins

Enterprise Applications IT Leadership ITSM

Before you select a visual collaboration platform, ask yourself these questions

With so many new visual collaboration platforms emerging, how can you decide which one best suits your needs? Start by answering these 8 questions.

By Paige O'Neill

Collaboration Software Small and Medium Business Unified Communications

The end of the enterprise password protection paradigm 

Multifactor authentication can shore up your companyu2019s IT infrastructure security beyond the traditional password protection paradigm.

By Andre Bourque

Security

6 hybrid tablets we want to see in 2017

Rumors are flying about the next big thing in the tablet hybrid market. Here are six devices we hope to see in 2017.

By Sarah K. White

Small and Medium Business Tablets Windows

How workplace equality perceptions are shaped by gender

New research shows just how differently men and women perceive issues of workplace equality — and how those perceptions shift (or don't) over time.

By Sharon Florentine

Careers IT Jobs IT Leadership

Tech Resume Makeover 101: How to move forward with your job search

Each month, CIO.com pairs a job-seeking reader with a tech resume professional in order to help them tell the right story to advance their careers. Here is a look back at some recent makeovers to help you craft a resume that jumps off the page.

By CIO.com staff

IT Jobs IT Skills Resumes

Nvidia’s GeForce Now: A solution for Mac gamers?

Nvidia's GeForce Now streaming service is coming to the Mac. Mac gamers will be able to play games with high-end Nvidia graphics cards via the cloud.

By Jim Lynch

Jan 9, 2017 9 mins

Cloud Computing MacOS Video Games

How new retail technologies are being used to improve marketing

Technology is constantly advancing. That may be rhetorical, but it is essential to keep in mind that it applies to literally every industry. If we are talking about sports analytical technology, there is a market for that.

By Philip Kushmaro

Consumer Electronics Marketing Retail Industry

5 data breach predictions for 2017

To help you stay ahead of emerging threats, here are five key data breach trends that you should anticipate in 2017.

By Thor Olavsrud

Data Breach Healthcare Industry Mobile Security

8 retail technology predictions for 2017

Consumer confidence reached new heights in 2016, technology contributed mightily to the retail and ecommerce success. Here are the top tech predictions for retail in the coming year.

By Sharon Goldman

E-commerce Software Retail Industry Technology Industry

Echo chamber: Amazon device creates new legal privacy twist for smart home systems

Given the sensitive nature and legal protections afforded to digital information obtained within the home, should law enforcement have the right to access data gathered by smart home devices?

By David Adler

Jan 9, 2017 3 mins

Consumer Electronics Internet of Things Privacy

10 health IT conferences you shouldn’t miss

If you work in the healthcare industry, these are the 10 health IT conferences you wonu2019t want to miss in 2017.

By Sarah K. White

Health and Fitness Software Healthcare Industry Technology Industry

14 tips to land the job you want in 2017

If finding a new job is one of your New Yearu2019s resolutions, these 14 tips will help you make your career goals a reality.

By Sharon Florentine

Careers IT Jobs IT Skills

iPhone 7 vs. Google Pixel: Why I’m switching to Pixel

iPhone may have the retina display, but Google's phone is Pixel perfect.u00a0

By Swapnil Bhartiya

Jan 6, 2017 7 mins

Android Small and Medium Business iPhone

Trump, Russia, Clinton and the art of misdirection

When a conclusion is largely based on belief and not verifiable facts, you have possible misdirection at play, writes Rob Enderle.

By Rob Enderle

Election Hacking Government Hacking

Boost staff morale with an annual IT kickoff meeting

Jump start your year with an annual IT kickoff meeting. Follow a few simple steps to make it a truly memorable event and boost the morale of your IT staff.

By Mike Sisco

IT Leadership IT Strategy

Starbucks gets personal with virtual baristas as part of AI push

The coffee company is joining the likes of Dominou2019s Pizza, Amazon.com and several other companies in launching virtual assistant technology to in hopes of a more personalized customer experience.

By Clint Boulton

Retail Industry Small and Medium Business Technology Industry

Google, AT&T and Universal discuss marketing’s future

Technology, media and entertainment leaders this week at CES examined the veracity of digital marketing metrics, the impact of machine learning on marketing and why an experimental approach is crucial.

By Matt Kapko

Internet Small and Medium Business Technology Industry

5 simple steps to boost your digital hygiene in 2017

January is a good time to stop making excuses and get your digital life in order. Here are five inexpensive, money-saving, aggravation-reducing ways to maintain tech, and protect yourself and the environment in the New Year.

Cloud Computing Cloud Storage Gadgets

IT service providers increase investment in onshore locations

A number of factors are driving leading global IT and business process outsourcing providers to open more onshore than offshore locations.

By Stephanie Overby