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A New Model for IT Demand Management

Why do so many IT leaders do such a terrible job of running their departments like a business? Because they put too much emphasis on supply and not enough on demand.

Oct 9, 2007 8 mins

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What a “Fast, Cheap and Out of Control” Economy Means for Business Leaders

Changes in IT and customer expectations mean business executives need to be more customer-focused than ever.

Oct 8, 2007 2 mins

IT Strategy

How Wal-Mart Lost Its Technology Edge

Two decades ago, the world's number-one retailer used IT to reinvent global supply chains. The world caught up and now Web 2.0 technologies are forcing retailers to pay more attention to customers. No longer a leader, Wal-Mart's IT is at a

Oct 4, 2007 9 mins

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Borders Tries to Open New Chapter with Website Relaunch Separate from Amazon.com

New website to debut in 2008 central to struggling retailer's turnaround strategy.

Oct 2, 2007 6 mins

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Exploiting Web 2.0: The Barbarians Inside the Firewall

Web 2.0 makes businesses vulnerable to a new class of security threatsu2014attackers using Web browsers and Web traffic to sneak undetected past legacy firewalls, intrusion prevention systems and URL filters.

Sep 21, 2007 5 mins

IT Strategy

Video Surveillance in the Fight Against Bank Fraud

Video surveillance technology, employed in conjunction with other security measures such as supplementary technology, information sharing with authorities, and widespread employee and consumer education, can help solve any number of crimes.

Sep 20, 2007 7 mins

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Inside Dell’s Turnaround Effort

Steve Schuckenbrock, the computer maker's CIO and president of its services business, tells how IT is at the center of Dell's pursuit of consulting contracts, acquisitions and supply chain improvement efforts.

Sep 18, 2007 7 mins

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