IT Operations

5 IT roadmap gotchas in a disruptive era

Long-term planning — once the bedrock of IT operations — has become increasingly challenging for CIOs of late. The ability to anticipate change, pivot effectively, and avoid common pitfalls is vital to ensuring your IT journey ends in suc

Why your business transformation is stuck and how to make it fly

You’ve got big goals to transform the business, disrupt the market, and deliver better, faster, and smarter. But after all that effort, are you actually seeing results?

How Atlantic Health’s retrofit eliminates specimen management error rates

Combining the best of its existing infrastructure and technologies with a mobile application, the New Jersey-based nonprofit healthcare network can now increase accountability and improve diagnostic accuracy due to its Electronic Specimen Tracking Pr

Why we said no to AI chatbots

Short answer? Because we fixed the root cause instead of slapping a high-tech Band-Aid on a broken system.

Hard lessons from a chaotic transformation

Hard lessons from a chaotic transformation

Persistence pays off after three years of digital and cultural change at a tourism giant.

The missing backbone behind your stalled AI strategy

Without a formal AI CoE, most organizations stall at experimentation; this is the blueprint for building the structure that drives scale.

The 90-day IT turnaround: Real-time dashboards that rescue failing projects

Why wait for disaster? Real-time dashboards can turn failing IT projects around in just 90 days — if you act fast and embrace the data.

Buyer’s remorse: What to do when an IT purchase isn’t a great fit

Due diligence sometimes doesn’t fully pan out in staving off purchase regret. By acting quickly to leverage out clauses and renegotiation opportunities, CIOs can make the best of a difficult situation.

Rethinking and realigning IT for the AI era

CIOs from a range of industries discuss how AI’s emergence as a transformative force is leading them to adapt and reimagine how IT operates to better harness the technology’s potential to revolutionize their business.

Accenture reimagines IT operations with agentic AI

The global consulting firm has built an AI-powered integration platform to support IT operations.