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Using service-oriented architecture and Tibco tools, Qualcomm supercharged its customer provisioning. In doing so, it also improved the software development team's agility and saved half a million dollars in the IT annual budget.
Steve Mann is helping SAP chart its online marketing and customer-engagement strategy. So just what is his job, what is SAP's social-media strategy and what have they learned so far?
CIO Eugene Nizker attended this year's Agile conference and returned with several suggestions for CIOs, IT managers and programming team leaders.
CIOs need to position IT for both action and reaction
Helen Greiner is president and cofounder of iRobot, a company that invents military and household robots. Innovation, she says, is the essence of her business.
Special awards for 2008 CIO 100 winners recognize impact on customers, finance, operations, security and competitive advantage.
Vendors have heavily invested in service-oriented architecture, but they, too, have to reap a substantial ROI in a flailing economy. How are vendors positioning their new products and services? What's the pitch and, more to the point, should you
At the struggling automaker, private-equity ownership drives IT to slash costs through outsourcing and retool to compete globally.
When cutting costs, tech managers should refocus their IT departments to make the business more competitive, reduce the impact of budget cuts, drive performance improvement and enhance IT value. Surprisingly, there are seven opportunities to achieve
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