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Aker Philadelphia Shipyard wanted an integrated system to lower HR and payroll costs.
From consolidation fears to M&A risks to natural disasters, here's what's most troubling the 100 largest publicly traded tech companies.
Outside of healthcare, broadband and utlities industries, impact of federal spending on IT is unlikely to have an immediate impact.
Nine tips for striking a great outsourcing deal with your vendor. For example, did you know you should negotiate key personnel provisions to give you more control over your labor assets?
Some high profile offshore outsourcing customers say they're bringing call center and information technology services back onshore. But experts are divided on the significance of individual "backshoring" announcements from Delta Air Li
The incentives and credits written into an IT services contract are critical to the long-term success of an outsourcing deal. But overly broad, ambitious, or punitive provisions can prove ineffective--or worse--injurious to the client/vendor relation
Quantifying the actual cost of bad customer service, loss of intellectual property (IP), loss of intellectual capital (IC) and more can reveal whether outsourcing really is a viable option for your company.
New study finds discretionary cuts trump cost control initiatives to achieve quick savings.
What's the best way to showcase your AI-powered supercomputer? For IBM, that solution will be to pit its question answering system, Watson, against humans on a popular game show. n
Gaining respect when doing business in Japan is important. Do you know enough about the culture to impress them? Or is it so unfamiliar to you that your potential Japanese client won't want to sign on the dotted line?
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