IT Management | News, how-tos, features, reviews, and videos
NBC's new sitcom Outsourced, which takes place at a call center in India, has riled audiences on both sides of the offshoring debate, from those who say the show stereotypes Indians to anti-offshoring activists who say it makes light of a seriou
Without waiting for any categorical confirmation if the global financial crisis has finally ended, global CIOs continue to upgrade their organization's IT infrastructure.
Cloud computing is threatening to kill the traditional IT outsourcing industry. Accenture's Kevin Campbell explains to CIO.com what this transformation of the traditional IT services industry means for outsourcing customers.
Today's Web 2.0 technologies foster collaboration and ignite business innovation, Forrester Research says. Are you helping move your company toward a "need to share" culture?
Proposed bills in Congress and in state legislatures aim to discourage offshoring, but you can use your contracts to reduce the risk to your company if such measures are enacted.
CapGemini's $300 million bet on Brazilian outsourcer CPM Braxis is another sign of a sizzling South American IT services market. But much of the activity remains focused on serving local Latin American customers rather than winning over U.S.-bas
Most of the government activity related to creating or securing U.S. IT jobs, curbing offshore outsourcing, restoring America's IT competitiveness, and limiting temporary visas for foreign tech workers has been more grandstanding than grand plan
Full IT cost transparency is not a "nice to have" anymore, says a new Forrester Research report. It's a required competency that organizations will need to avoid two big business pitfalls and remain competitive.
When it comes to total cost of ownership, outsourcing stateside to Iowa or Arkansas trumps offshoring for some CIOs.
SaaS-based CRM applications may cost less, but on-premise software is more easily integrated with other enterprise systems
Sponsored Links