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Helping key stakeholders understand the IT value creation process is the key to staving off post-mortems of IT projects gone wrong.
Hybrid cloud sprawl and vendor fatigue are creating the ultimate irony: Organizations can't use AI to solve their IT problems because their IT problems prevent them from using AI.
Accelerating changes in technology offerings have companies churning through software and services at a hastening pace. But decisions to replace IT assets shouldn’t be taken lightly.
Academia follows the industry’s lead with CAIOs and AI strategies embedded at every level.
Bosch Power Tools elevated efficiency and customer satisfaction through an AI-driven system, managing more than 1.5 million service tickets across 40 countries annually by enhancing routing accuracy, minimizing manual effort, and offering tailored la
To become truly AI-first, your business needs a dual strategy of optimization and innovation
The standard advice for guaranteeing AI safety and accuracy is ensuring human oversight. But even humans have their limits, especially as companies scale up AI deployments.
Founded in 1885, the multinational pharmaceutical company has been more recently immersed in an ongoing transformation process based on the notion that behind every piece of data, there’s a person whose life can change for the better.
If you still think enterprise architecture is paperwork and blueprints, you’re already behind — it’s now the engine of digital survival.
Sometimes, the best way to fix a broken organization is to stop breaking it. Here’s what you’re doing to keep your staff from getting real IT work done.
The multinational power management company’s tech exec has transformed her process optimization roots into a recipe for ensuring ‘better, smarter, faster’ IT.
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