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IT Leadership

IT Leadership | News, how-tos, features, reviews, and videos

opinion

The ‘IT Business Office’: Doing IT’s admin work right

Don’t run IT like a business. Do run it in a businesslike way. Establishing an administrative group within IT can help alleviate IT’s bureaucratic burden.

Sep 5, 2023 5 mins
IT Strategy
feature

PenFed to bank on gen AI for hyper-personalization

After successfully leveraging chatbots to support employees and members, the credit union is now looking to generative AI to blend digital channels with data and thereby turn itself into a ‘cognitive credit union.’

Aug 31, 2023 6 mins
Financial Services Industry Generative AI Salesforce.com
feature

Boeing CIO Susan Doniz leads with curiosity and empathy

The aerospace giant’s IT chief takes a hands-on, people-centric approach to learning and transforming the business, seeking to inspire her IT teams to be the life-long learners necessary to thrive today.

Aug 31, 2023 8 mins
Aerospace and Defense Industry IT Leadership
interview

Giant Eagle CIO Kirk Ball’s recipe for digital transformation success

Clarity on what digital transformation means for your company is an essential first step to getting teams aligned on developing solutions that deliver results.

Aug 31, 2023 11 mins
Digital Transformation IT Leadership
brandpost Sponsored bySAP

The portfolio approach to digital transformation: 4 keys to success

Modern Farming (Group) Co., Ltd wanted to make its dairy operations more efficient and profitable, so it turned to SAP for a solution. Based in Ma’anshan, China, Modern Farming operates over 50 farms in the country. It has 480,000 cows that pro

Jun 12, 2024 4 mins
Digital Transformation
feature

The portfolio approach to digital transformation: 4 keys to success

Inspired by the world of finance, the idea of managing digital projects as a portfolio of IT investments is gaining acceptance among CIOs as it enables them to place several tech bets at once, allowing some bold, disruptive ideas to propel business g

Aug 30, 2023 7 mins
Digital Transformation IT Leadership Innovation
case study

What motivated Ericsson’s big push into the cloud

Just over three years ago, Ericsson set a goal of being 80% in the cloud to both establish a unified culture and challenge processes. Today, efforts have exceeded that initial target, but the hard work continues, according to group CIO Mats Hultin.

Aug 30, 2023 6 mins
CIO Cloud Management SAP
feature

6 trends fueling the rise of self-service IT

Self-service IT is evolving and maturing, empowering end users to solve a wider range of IT issues without direct IT involvement than ever before.

Aug 29, 2023 8 mins
Business IT Alignment IT Strategy Tech Support
opinion

Your AI journey: Destined for the ditch?

The rapid rise of artificial intelligence expectations has IT leaders at a crossroads — whether they know it or not. Those who choose value creation over narrative now will better control their company’s AI destination.

Aug 29, 2023 5 mins
Digital Transformation Generative AI IT Strategy
feature

2023 CIO Hall of Fame inductees on building a successful IT leadership career

Standout tech execs whose work has advanced the CIO role reflect on the paths that got them to the top of the IT leadership ranks, offering lessons learned and words of advice on what it takes to lead IT successfully today.

Aug 28, 2023 14 mins
CIO CIO 100 Careers
feature

Agile project management: Principles, benefits, tools, tips, and when to make the switch

Geared toward continuous improvement, the agile methodology can greatly increase your project’s prospects for success. Here is everything you need to know about agile project management, from certification to training to software and more.

Aug 28, 2023 13 mins
Agile Development Developer IT Governance Frameworks