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IT Leadership

IT Leadership | News, how-tos, features, reviews, and videos

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9 CRM trends for 2025: AI reshapes the customer equation

AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon.

27 Mar 2025 9 mins
CRM Systems IT Strategy Technology Industry
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11 go-to podcasts that inspire IT industry leaders today

From deep dives into emerging technologies and cybersecurity threats, to explorations of leadership and team building, these podcasts offer valuable perspectives and practical advice to empower tech leaders in their roles.

27 Mar 2025 5 mins
CIO IT Leadership Innovation
opinion

A strategic approach to legacy platform modernization: Minimizing risk while maximizing value

Old systems hold your data hostage. Modernizing them is tough, but essential. How do you upgrade without crashing your business?

26 Mar 2025 10 mins
Digital Transformation IT Strategy SAP
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3 steps to get your data AI ready

Most IT leaders will find it impossible to increase their adoption of AI with the data management practices they have in place now.

26 Mar 2025 8 mins
CIO Cloud Management Generative AI
brandpost Sponsored bySAP

The vision behind restructuring OKQ8’s IT department

González Byass has a regenerative business plan that puts people and planet at the core of its centuries’ old, family-owned, and operated business. Carrying forward their founding father’s legacy of caring for the land, the fifth g

25 Sep 2024 6 mins
Digital Transformation
interview

The vision behind restructuring OKQ8’s IT department

According to Clas Artvin, the Swedish fuel company’s CIO, embracing digitalization isn’t only better for business, but essential to brand identity considering the massive shifts taking place in the industry.

26 Mar 2025 5 mins
Agile Development CIO Mining, Oil, and Gas
opinion

7 types of tech debt that could cripple your business

IT leaders need to look beyond legacy systems to see what’s really holding their IT agendas back from delivering transformative results.

25 Mar 2025 10 mins
Devops Enterprise Architecture IT Strategy
news analysis

88% of AI pilots fail to reach production — but that’s not all on IT

Unclear objectives, insufficient data readiness, and a lack of in-house expertise are sinking many AI proofs of concept. So too are zealous POC greenlighting and misguided pressure from the top.

25 Mar 2025 4 mins
Business IT Alignment IT Strategy Innovation
case study

QueerTech empowers queer technologists to thrive in tech

QueerTech brings together LGBTQ+ technologists to foster community, gain confidence in professional and leadership skills, and build networks within the tech community.

24 Mar 2025 8 mins
Careers IT Skills Nonprofits
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Chart Industries turns to NaaS to solve multicloud merger challenge

After acquiring UK-based Howden, the US gas liquefaction company turned to networking-as-a-service to interconnect its expanded global-site footprint’s reliance on multiple clouds.

21 Mar 2025 6 mins
Digital Transformation Energy Industry Manufacturing Industry
opinion

Why CDOs should prioritize ESG in data strategy

Chief data officers: ESG data's not a side quest. Your data's green footprint — or lack thereof — defines your future. Lead now, or get left behind.

19 Mar 2025 14 mins
Chief Data Officer Data Governance IT Strategy