IT Leadership | News, how-tos, features, reviews, and videos
Machine learning, mobile software and videoconferencing are among the technologies enterprises are adopting to lay the groundwork for welcoming employees back safely to corporate offices.
Call center operations have increasingly gone remote, but the pandemic has accelerated the WFH CX support trend, as IT leaders at T-Mobile and American Express attest.
The hiring process has gone remote, which means recruiters and candidates must adjust to the new normal of virtual interviews. Here's how to vet and woo candidates from a distance.
Bringing your whole self to work now includes showing up with your socioeconomic class as the backdrop and brings new challenges around equity and access.
Organizations have discovered ways to overcome data management complexity and deliver the cloud operational experience. Hereu2019s how.
Youu2019ve got it all covered: security, budget, stakeholdersu2019 needs. Or do you? These common self-deceptions can come back to haunt your IT initiatives u2014 and your career.
Few are available, yet many are needed. A shortage of qualified specialists is forcing IT leaders to try alternative ways of finding skilled experts in a variety of fields.
Good-bye, IT peers; hello, power to abuse at your whim
Determined to find opportunity in the COVID aftermath, boards are leaning in with more management support in addition to their usual strategic oversight. Navigating the post-pandemic world will amplify IT leadership in agility and innovation.
As the economy takes a turn and IT budget forecasts slip downward, it's time to tighten up your technical stack — before the CFO comes calling.
Long seen as back-office problem solvers and the department of u2018no,u2019 IT still has an image problem with business executives and users alike. Hereu2019s how to fix it.
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