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Digital Transformation

Digital Transformation | News, how-tos, features, reviews, and videos

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At Amtrak, business-IT co-creation engineers CX success

Close collaboration between IT and marketing is helping Amtrak provide a more seamless omnichannel experience for passengers.

Oct 14, 2019
Digital Transformation IT Leadership
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The customer journey map: A new playbook CIOs must master

CIOs driving digital business strategy must master customer experience. That means working with marketing on a critical initiative: the customer journey map.

Oct 11, 2019
Digital Transformation IT Leadership IT Strategy
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Merck proves 3D printing’s transformative power

Merck's core IT infrastructure team took the lead in helping the business innovate by exploring the transformative power of 3D printing.

Oct 7, 2019
CIO 100 Digital Transformation Healthcare Industry
opinion

To kick-start AI projects, think “minimum viable intelligence”

AI systems don't need to be perfect to be put into production. They just need to be better than humans.

Oct 2, 2019
Digital Transformation IT Strategy Machine Learning
brandpost Sponsored byHyland

Innovative CIOs strike back against digital disruption

From healthcare to insurance and financial services, IDP can unlock unstructured data, bringing benefits including AI-based analytics and improved productivity from process automation.

Aug 21, 2024 4 mins
Artificial Intelligence Digital Transformation
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Innovative CIOs strike back against digital disruption

CIOs from every industry are looking to outmaneuver startups by taking a page from the disruptor's playbook to deliver innovative digital products and services.

Oct 1, 2019 8 mins
CIO Digital Transformation Innovation
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FedEx Cloud Dojo accelerates digital transformation

FedEx needed experts to build and operate a cloud platform. So CIO Rob Carter found a solution in the Cloud Dojo, a bootcamp for cloud-native engineers.

Sep 30, 2019
Cloud Computing Digital Transformation IT Skills
opinion

Are you ready to become a digital technology leader?

In u201cDesigned for Digital," which will be released next week, the authors suggest that winning at digital requires more than a mastery of social, mobile, analytics, cloud and IoT. It requires the willingness to experiment and to create new di

Sep 16, 2019
Digital Transformation IT Leadership IT Strategy
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Redesigning business processes for digital success

CIOs find themselves in a unique position to re-imagine how their organizations operate in this digital age. Here's how to develop a vision for business process reengineering and deliver.

Sep 16, 2019 10 mins
BPM Systems Digital Transformation Process Improvement
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Nationwide CIO’s ride-along sparks innovation and pays dividends

Spending time learning the business helped CIO Jim Fowler open eyes to a little-known Nationwide API platform and dive deeper into emerging technology such as virtual reality and AI.

Sep 12, 2019 5 mins
CIO Digital Transformation Innovation
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Health insurer shifts ERP to the cloud to transform financial operations

Blue Cross Blue Shield of Michigan is reducing legacy complexity by migrating to cloud-based ERP, while experimenting with RPA to help prepare staff for the changes ahead.u00a0

Sep 10, 2019
CIO 100 Digital Transformation Healthcare Industry