Digital Transformation | News, how-tos, features, reviews, and videos
IT leaders have undertaken a variety of digital initiatives to improve customer experience (CX) throughout the pandemic. Here CIOs discuss their efforts to bolster their corporate brands.
Christian Klein says SAPu2019s new business transformation as a service offering will reduce TCO. Users groups are skeptical given sketchy details.
CIO Shamim Mohammad years ago laid the groundwork for fast-tracking an omnichannel sales platform despite the pandemic, by embracing cross-functional product teams.
RPA promises to streamline workflows, glue together legacy systems, and empower business users to solve their own problems. But beneath the big wins lurk hidden issues worth addressing.
In keeping with its sustainability goals, Petrobas replaced an antiquated data system with a solution enabling increased production in facilities and the supply of products to match supply and demand.
FedEx is relying on insights from its SenseAware ID IoT system and Microsoftu2019s Azure machine learning software to ensure coronavirus vaccines reach their final destinations.
Digital business acceleration is the most important trend Gartner sees in the market right now. Here's how CIOs can free up resources to make that possible.
Agero turned its contact center-based business into a digital-first, consumer-centric company u2013 and unlocked engineering talent along the way.
Across all markets, transformation programs that have been on hold for close to a year are being launched or relaunched. Here's how to make sure your transformation stays on the right track and lower your systems integrator spend by 15-20%.
The pandemic put the need for digital advancement in the spotlightu2014and CIOs have responded by fast-tracking technical and cultural transformations.
For today's IT leaders, change management is more than technical. It's about spearheading cultural transformation at every level of the business.
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