Digital Transformation | News, how-tos, features, reviews, and videos
Squeezed by the COVID-19 crisis, Signet Jewelers responded by virtualizing its jewelry sales service, positioning the company well for the future, says CIO Howard Melnick.
CIO Carol Juel sees Synchrony Works, a project that the payment processor implemented to shift more than 16,000 employees to WFH during the pandemic, as a blueprint for fueling agility.
The popular pizza maker is tapping into the emerging MLOps field, which helps the company's data science team refresh data models and push them into production without IT's help.
Slacku2019s business technology team is automating tasks for sales, marketing, and other teams as part of a cultural shift to product operations.
Challenged with a legacy, siloed customer engagement solution, BSH turned to SAP for partnering in its customer experience revolution.
By focusing on the customer POV, CIOs can make digital transformation more visible and measurable within a business context.
CIOs from ecommerce, insurance, and automotive sectors discuss how they changed their IT cultures to pave the way for digital transformations.
Predictive analytics and AI are helping the District of Columbiau2019s water authority discover water main and sewer pipe breaks proactively.
There are some common reasons why a transformation steering committee may fail to engage—from a lack of motivation to a bias toward inaction, Here's how transformation leaders can overcome those blockers.
The 2021 State of the CIO research confirmed CIOsu2019 pivotal role this past year, but can they live up to the high bar theyu2019ve established for themselves?
Developing new services in record time required shifting project roadmaps, brainstorming new ideas, and making tough decisions about what to stop doing.
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