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Digital Transformation

Digital Transformation | News, how-tos, features, reviews, and videos

opinion

The secret weapon for transformation? Treating it like a merger

Building transformation offices that function like integration management offices will give your organization the mandate, structure and leadership to drive real change.

Apr 30, 2025 5 mins
Digital Transformation IT Strategy Mergers and Acquisitions
feature

Customer-centric IT: Strategies for delivering winning customer experiences

Business growth has become a CIO imperative, and revenue-minded IT leaders are fostering customer-focused cultures, cross-functional teams, and product-based approaches to deliver.

Apr 28, 2025 9 mins
Digital Transformation IT Strategy
case study

Husqvarna brings gen AI to the factory floor

The Swedish industrial manufacturer is helping technicians troubleshoot equipment issues with its AI Factory Companion, powered by Azure OpenAI.

Apr 28, 2025 6 mins
CIO Generative AI Manufacturing Industry
feature

Bank of America’s big bet on AI started small

The banking giant broke ground on its AI strategy seven years ago with a small in-house model that remains an engine for customer experience — and a prelude to the bank’s $4 billion AI plans today.

Apr 25, 2025 8 mins
Artificial Intelligence Digital Transformation Financial Services Industry
brandpost Sponsored byRocket Software

3 ways SJ is able to fuel its digital journey

IT modernization doesn’t require abandoning the mainframe. Discover how the IBM z17 offers a connective layer that brings consistency, performance, and security to complex IT landscapes.

Aug 8, 2025 4 mins
Digital Transformation IT Strategy Machine Learning
case study

3 ways SJ is able to fuel its digital journey

By moving to the cloud, the primary passenger train operator in Sweden is modernizing its booking system, optimizing operational planning strategies, and streamlining the way information is gathered.

Apr 24, 2025 6 mins
Cloud Architecture Cloud Management Data Architecture
opinion

How to plan for a new business technology operating model

As organizations reinvent for the AI era, business leaders say they’re moving toward a new enterprise technology operating model. Here’s how to get started.

Apr 21, 2025 7 mins
CIO Digital Transformation Generative AI
case study

The project of reform and revival that saved JAL

Behind Japan Airlines’ dramatic turnaround from bankruptcy in 2010 was the Sakura Project, a large-scale IT effort that put the company's future on the line. But its success back then continues to be a reliable check against industry turbu

Apr 18, 2025 8 mins
Digital Transformation IT Strategy Transportation and Logistics Industry
opinion

When transformation needs a home

If your teams are moving quickly but struggling to move together, it might be time to give transformation a home. These patterns suggest when a formal transformation function is not just helpful—but essential.

Apr 14, 2025 4 mins
Digital Transformation
feature

CIO Sharon Mandell transforms Juniper Networks for the AI era

Recognizing business transformation is a team sport, the networking vendor’s IT chief broke down silos, built business-IT alignment, and assembled cross-functional cohorts to help give Juniper its AI edge.

Apr 11, 2025 9 mins
Artificial Intelligence Digital Transformation Technology Industry
interview

Downer’s digital journey to deliver consistency to customers

Cathy O'Sullivan, CIO editor for APAC and host of CIO Leadership Live Australia, sat with CIO50 alum for Australia Nicola Dorling, group CIO for integrated services provider Downer in Australia and New Zealand, to discuss the importance of balan

Apr 9, 2025 7 mins
CIO Digital Transformation IT Skills