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Business Analysts: Role Changes Require New Skill Sets

The business analyst's job has changed this year -- and so have the critical skills that companies demand. New research shows that while communication is still key, knowledge of Lean and Agile methods is a must-have as well.

Jul 28, 2009 3 mins

Developer IT Skills Project Management Tools

What Does a “Successful” ERP Implementation Actually Mean?

Success for an ERP rollout depends on how you define it.

Jul 27, 2009 3 mins

Enterprise Applications

Defeat The Hidden Enemy of CRM Projects: Scope Creep

The evils of scope creep can do in CRM project success. Here are four practical tactics for fighting it - from the start.

Jul 27, 2009 5 mins

CRM Systems Cloud Computing Data Center

Facebook Used at Work: What’s Next, Personal Phone Calls?

A new report says workers' productivity drops from using Facebook, but how is this different than their use of other technology?

Jul 23, 2009 2 mins

Enterprise Applications

Two Faces of the iPhone: Bikini Blast vs. Fortune 100

Analysts cast the iPhone in opposing lights

Jul 23, 2009 3 mins

Enterprise Applications

Real-World Functionality for Those Worthless Function (F1-F12) Keys

Everybody's keyboard has them, but who actually knows what these keys do and uses them? It's time for a change. Here are the suggestions of CIO.com's Tom Wailgum.

Jul 23, 2009 2 mins

Careers Computers and Peripherals Outsourcing

Twitter Tips: How to Find Job Posts on Twitter

Many recruiters and some employers have begun posting job openings on Twitter. But knowing how to get what you want from Twitter's search tool, and sorting through hashtags (#) assigned to job posts, can be tricky. CIO.com spoke with career expe

Jul 23, 2009 5 mins

Careers Consumer Electronics Relationship Building

A New Business Model for a Wal-Mart Supplier

Wal-Mart Canada supplier Stork Craft Manufacturing, a CIO 100 winner, developed an online consumer sales channel that helps both companies sell more baby furniture.

Jul 23, 2009 3 mins

BPM Systems Collaboration Software Small and Medium Business