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Could gen AI radically change the power of the SLA?

Enforcement of service level agreements (SLAs) could be supercharged through real-time alerts flagging violations and risky behavior. But generative AI’s potential to revolutionize third-party agreements has its limits.

Sep 12, 2025 9 mins

Generative AI Outsourcing

Weighing the true cost of transformation

Digitizing processes can feel like a leap into the unknown for employees. The obligation of CIOs, as committed advocates for change, is to prioritize investment in training, change management, and mentoring colleagues during transformation.

Sep 12, 2025 6 mins

Change Management Digital Transformation IT Strategy

What Oracle’s $300B OpenAI deal means for enterprise cloud strategy

Oracle has signed what may be the largest-ever cloud contract with OpenAI. How could that shake up the cloud and genAI landscape?

Sep 11, 2025 6 mins

Cloud Computing Generative AI Oracle

Product management in the era of AI

Clinging to old product models is a losing game. But AI-driven intelligence will keep teams relevant, adaptive and ahead of competitors.

Sep 11, 2025 11 mins

Artificial Intelligence IT Leadership IT Strategy

10 generative AI certifications to grow your skills

Hörmann's AI-powered "visit report assistant" addressed former data loss with the latest innovations by enabling instant, concise summaries post-visit, enhancing customer centricity, and reducing documentation time by 83%.

Sep 3, 2025 4 mins

Artificial Intelligence Digital Transformation

10 generative AI certifications to grow your skills

IT pros with generative AI skills are in high demand. These certs can help you establish new career opportunities in a rapidly evolving field.

Sep 11, 2025 7 mins

Certifications Generative AI IT Skills

Adobe makes Agent Orchestrator and AI agents generally available

Adobe has launched AEP Agent Orchestrator and six AI agents for building, delivering, and optimizing customer experiences and marketing campaigns. Agent Composer, coming soon, will aid with customizing and configuring agents.

Sep 10, 2025 4 mins

Artificial Intelligence Enterprise Applications Technology Industry