Artificial Intelligence

Westpac rolling out Red chatbot to all customers

6 tips for working with AI vendors

For most organizations, DIY artificial intelligence is out of reach. Here's how to cut through the hype and create business value with off-the-shelf AI.

CIOs remain cautious on AI experiments and investments

Recent surveys suggest CIOs are slow to invest in artificial intelligence, but lagging in too many cultural, data and technology prerequisites may put many their businesses at risk

Adobe enlists AI to establish self-healing ITSM

Adobe has embraced AI, ML, NLP and other emerging technologies to improve the companyu2019s service management u2014 and pave the way to a self-healing ITSM framework.

Microsoft injects funding into Aussie AI projects

Generative AI is teaching us new ways to augment, broaden education, tailor learning experiences, and streamline educational processes to support teachers, students, and our future.

Microsoft injects funding into Aussie AI projects

AI shapes a new generation female IT leaders

Artificial brains installed on NSW trains

AI technology: When to build, when to buy

Deciding whether to buy off-the-shelf AI or build your own AI-based business solutions is a complex equation based on available talent, business needs, desired outcomes, lock-in comfort and a rapidly evolving market.

12 ways IT can create business value in 2019

From optimizing operations to adopting new platforms aimed at innovation, IT leaders driving businesses forward with each tough choice they make.

Sales automation app helps Suddath get its move on

The commercial moving concern digitized a manual sales process, resulting in reduced administrative overhead and additional revenues. CIO Len O'Neill describes the creation of Suddath's Estimator software.