Digital Transformation

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Inside the digital transformation of Etiqa Insurance

In spearheading business transformation and technology efforts, Dennis Liu has reshaped Etiqa Insuranceu2019s market standing in Singapore through a commitment to digitalisation.

26 Mar 2020

Artificial Intelligence Digital Transformation IT Leadership

Doubling down on digital transformation during the coronavirus pandemic

CIOs opting to hunker down and wait out COVID-19 should think again. By revving up their digital business strategies, they position themselves for growth when the pandemic subsides, say experts and CIOs.

25 Mar 2020

CIO Digital Transformation IT Leadership

What makes a great chatbot? Laser focus on customers

Chatbot success hinges on the right NLP algorithms and regular upkeep, experts say. Here's how to ensure your chatbot initiative pays off.

19 Mar 2020 8 mins

Artificial Intelligence Digital Transformation IT Strategy

‘Single source of truth’ dictates RMA Group’s tech priorities

As group CIO of RMA Group, Alex Konnaris is spearheading standardisation efforts at the Bangkok-based global business solutions specialist.

19 Mar 2020

Artificial Intelligence Digital Transformation ERP Systems

Scaling agile and DevOps for digital transformation

A critical part of the “connected agent” strategy includes easy access to SMEs with a user experience that is simple…and AI is a core component.

6 May 2024 6 mins

Digital Transformation

Scaling agile and DevOps for digital transformation

Overhauling your product and services development and delivery process at the organizational level can help ensure digital success.

16 Mar 2020 11 mins

Agile Development Devops Digital Transformation

What is human-centered design? A product framework that embraces empathy

HCD is a design framework centered around end-user desires and needs. Implementing it can help your company design and deliver high-quality products and customer experiences.

5 Mar 2020

Digital Transformation IT Governance Frameworks Software Development

The tech foundations supporting financial services in Asia

Lea Angelin-Linker, director of Bank Solutions and Workspace across Asia Pacific at Credit Suisse, outlines how the financial services giant is approaching digitalisation in the region.

4 Mar 2020

Collaboration Software Digital Transformation Small and Medium Business